Updated On 01 Apr, 24

What Should I Do If No Sound Comes On FireStick?

Are you troubled by no sound coming on Firestick? Do you hear a buzzing sound coming out of Amazon Fire Stick? If your answer to these two questions is a yes, then you have come to the right place. Anyone can come across a firestick no sound issue at any point of time. 

This problem can be fixed just by applying some working knowledge related to the device. Mentioned below are some of the troubleshooting techniques that you can apply to fix no sound on Firestick issue. 

To understand what is triggering the problem, you first need to know how Firestick works and which part of the firestick experiencing the most problems and whether the issue is recurring or not. The firestick device has multiple functions. 

Presently, 3 models of firestick are available in the market. 

  1. Fire TV with voice functionality
  2. TV box with HD video playback
  3. Fire TV 1080p videos

Fire TV is compatible with Amazon streaming services and enables a user to play music or watch videos on Amazon Prime. To be able to access the prime services, all you have to do is to take an HDMI wire and connect it to the TV receiver. 

Also, connect the same to the Firestick in order to take the benefit of Firestick functionality. You must first configure the devices with your television set. If you don’t have any idea how to connect the devices or how to connect them to each other, then get in touch with the Amazon Firestick customer service representatives. 

How to Resolve No Sound Problem on Firestick? 

The no sound issue on Amazon Fire Stick can easily be fixed by applying the basic knowledge related to the device. Mentioned below is the list of issues that can lead to the problem of no sound on Firestick and their respective solutions. 

1) Power Supply Plugging Problem on Firestick

Several users make the mistake of connecting the USB power cord to the television set. A television set can’t provide sufficient power to stream audio or video on Firestick. 

There is a chance that you are also encountering no sound problem because of an inadequate power supply. In order to get a proper power supply, all you need to do is to connect your Fire TV Stick directly to the wall outlet. 

2) Reboot Fire TV Stick

In case insufficient power is not the reason why you are experiencing no sound on the Firestick issue, then you can try restarting the Fire TV Stick to fix the problem. Maybe the issue is arising because of file uploading or connectivity problems.

This is the same as restarting the laptop or smartphone when the screen hangs or when the device stops functioning. Generally, this no sound on firestick problem gets fixed by restarting the firestick. 

3) Check that Audio is not Disabled

Sometimes, the users turn off the sound unknowingly and then get disturbed because of no sound problem. Please check that the sound on your audio system is not muted. 

In case it is muted, then turn on the sound again. To turn on the sound again, all you have to do is to press the Mute button of your TV. If Unmuted word displays on the TV screen, then your issue will get resolved. 

4) Please Ensure that Audio Receiver is Turned On 

In case you use an external music or audio system to turn on sound on Firestick, then you need to make sure that the AV receiver is receiving sufficient power and the right switches are turned on. 

5) Make Sure that Dolby Digital Output is Turned Off

The issue of No sound on firestick may occur because of the use of an incompatible external sound system. Carry out the steps given below in order to resolve the problem that you are experiencing. 

Step 1: All you have to do is to go to the home screen of Firestick using the Firestick remote and then select the option of Settings. 

Step 2: After that, choose the option of “Display and Sounds”. 

Step 3: Then, you need to choose the option of “Dolby digital output” and make sure that is disabled

In case the surround sound system is incompatible with Dolby digital plus technology, the sound system does not work in a proper manner and the no sound issue still remains, then turn off Dolby digital output. 

6) Check HDMI Connection with Your FireStick

There is a chance that you are encountering the no sound issue because of an improper HDMI connection. In case the wire is loosely connected to the system, then you won’t be able to hear any sound.

Below mentioned are the steps that you need to carry out to fix this problem. 

Step 1: Disconnect the HDMI wire from the system.

Step 2: Connect the wire to the HDMI connector properly. 

Step 3: Power on your Firestick.

7) Check All Connections and Extended Sound Systems

If a video or audio receiver is connected to a Firestick, then you must make sure that all the devices are properly connected. There are two methods that you can use to connect an audio or video receiver. 

When you are using your TV as an output medium: In this kind of setup, you connect the USB to the HDMI port of the receiver. The sound system further sends signals to the TV. After that, you must ensure that the receiver consists of an HDMI port, or else the system will not work and the no sound issue will remain. 

In case the firestick is connected to a TV set and there is another wire connecting to the audio receiver. 

Here, the firestick is connected to a TV set and a wire running from the TV set and AV receiver. There are 3 types of wires that are used. One is the RAC wire, which has red and white ends, 3.5 mm cable, or optical cable for audio signals. 

Take the remote of your TV and then navigate to settings to make sure that the audio output option is enabled. 

So these are various methods that you can adopt to fix no sound issue on Firestick. If the problem is still persisting even after applying all the solutions that are listed above, then you can check if your HDMI cable is sound compatible or not, the volume on your TV receiver is good enough, or try using some other firestick input. 

In case that is also not giving you any relief, then try checking the internal speaker of your TV and close the Firestick app, and then reboot it. You can also try uninstalling and reinstalling all the apps or try various other methods to fix the problem. One of the solutions will surely yield fruitful results.