Updated On 01 Apr, 24

Why is My ADT Camera Not Working?

ADT cameras are home security cameras that help you monitor different activities happening at your home. With the evolution of home security cameras, 24X7 monitoring has been made possible. These cameras are modern, easy to install, Wi-Fi enabled and have many other amazing features. You can use these cameras by integrating them with a mobile app.

You can stream recordings in real-time or watch them later on. If you have an ADT camera that fails to work, then you need to figure out the cause of this problem and apply appropriate solutions to fix your problem. In this article, we are going to talk about ADT camera not working problem and how to fix it. So, let's get started.

What is an ADT camera?

ADT camera is a wireless home security camera that helps you keep an eye on things happening in your house. You just have to pair the camera with the mobile app and you can receive real-time updates of what's going on at your home sweet home. If you have kids, then you can monitor their activities and ensure their safety while you are at work. These cameras have motion sensors that notify you every time motion is detected.

How to fix ADT camera not working problem?

To fix ADT camera not working problem, you need to carry out the step-by-step process mentioned below.

Step 1: First of all, check whether the LED lights of your camera are on or not. If not, then check whether the camera is properly connected to the power source or not.

Step 2: Check the electrical outlet you are using. Sometimes, outlets fail to work after power surges, trip circuit breaker or some other reasons.

Step 3: After ensuring that your camera is receiving power, power cycle your camera and ADT gateway. Disconnect them from the power source and then wait for some time. Reconnect the ADT gateway first and then reconnect your camera. Now, wait for your camera to return in activation mode.

Step 4: Please ensure that you camera is not placed in a Wi-Fi dead zone. If your camera is not within the range of your router, then relocate it and make sure it is close to the router. After that, perform another power cycle.

Main Reason For The ADT Camera Not Working

ADT camera not working issue can occur due to various reasons. Some of the reasons are listed below.

1) Lack of power supply

ADT camera not working problem occurs when there is no power supply. Electronic devices are prone to damage because of power surges and ADT camera is no exception. If there is a power outage, then your device may fail to work once the power is back.

2) No Wi-Fi signal

Your ADT camera won't work if there is no internet. In order to make it work, you need a stable internet connection. The cameras require Wi-Fi signal for proper communication. If there is no internet, the camera won't work and hence you will not be able to receive a real-time update of what's happening.

3) Bad Wi-Fi signal

A strong signal is needed in order for the camera to work. If there are dead spots and obstacles between the camera and the router, then the signal will become weak. If there are interferences such as walls, doors, furniture, window shades blocking the signal, then your camera will not be able to work.

Conclusion

So, above mentioned are the steps that one needs to carry out in order to fix ADT camera not working problem. However, this solution can only be applied if there is a weak Wi-Fi signal or no Wi-Fi signal. Smart home devices have become an important part of our lives. Failure to use these devices because of technical problems becomes bothersome sometimes.

The good thing is that technical issues can be resolved by applying appropriate solutions allowing us to enjoy smooth operation of smart home devices. 

 

FAQs For ADT Camera Not Working

1) How do I get my ADT camera back online? 

To get ADT camera online, follow the steps mentioned in the article above. 

2) How do I reset my ADT security camera? 

Disconnect the camera from the electrical outlet. Press the reset button and hold it for 15 seconds. Wait for a few minutes and then turn it on again.

3) Why is my ADT camera not capturing video?

There is a chance that your ADT camera is not capturing video because of no or weak internet signal. 

4) How do I get my security camera back online?

To get security camera back online, follow the steps mentioned in the article above.