In case Amazon Echo does not give a response to the commands given by your voice, then there is nothing to be bothered about as here we are available with certain troubleshooting solutions to get rid of your Alexa not responding to voice commands problem.
It is important for you to take certain necessary precautions, so that Alexa can listen to you and give a response to your command.
Step 1 : Initially, use the power adapter that is given to you by the Echo device as there are other adapters that do not provide enough power to turn on and work in a proper manner.
Step 2 : After that, you need to press the action button that is placed on top of new Echo dot device. After that, check if it gives a response to your commands or not.
Step 3 : There is a chance that echo speakers can be responsible for the problem of Alexa not responding to voice commands, which is the reason why you need to ensure that Echo device is kept at least 3 feet away from the speakers. If the speakers are close to Amazon Echo, then it becomes hard for Alexa echo to hear a word.
Step 4 : Additionally, you need to keep your device at least 20 meters away from the walls. As the dust can fall from the walls and damage the speakers. Moreover, it can destruct the voice path and Alexa may not listen to your command because of the obstructions.
Step 5 : Additionally to solve the problem of Alexa not responding to voice commands, it is important for you to ensure that you don’t use a loud noise when you speak.
Step 6 : At the time of giving a voice command it is important for you to ensure that your voice is natural and clear.
Step 7 : Last but not least, it is essential for you to keep your Echo device far from vocal outputs such as microwave, radio, TV and many more.
In case you have used any of the tricks that are mentioned above, then you must reboot your Echo device. Majority of the users feel satisfied once they implement this valuable information.
In case your Alexa is still not responding, then you need to use these solutions one by one, so that this issue gets resolved permanently.
In case Alexa is working perfectly but it is not giving a response to your commands, then you need to check whether the microphone button is turned on or off.
These buttons are present on top of the Echo device and have a Mic symbol on top of them. Just press that button and ask Alexa to play a song or ask about today’s weather. If that also does not solve the issue of Alexa not responding to voice commands, then press the same button once again and use another solution.
Next thing that you can do is to press the up and down volume button. Also, press the microphone button at least two times. If you have tried all these things but Alexa is still not giving a response, then you must go ahead with the basic solution.
This is one of the easiest and simplest solutions to get rid of the Amazon Alexa does not respond issue.
In case you were not able to derive any benefit from the above stated solution, then another method that you can go for is to hard reset your Amazon echo. Here are the steps that you need to perform.
This solution works perfectly for many of the people. Most probably, it will also resolve your issue of Alexa not responding to voice commands. If this does not help in resolving the issue, then you can purchase its remote and give commands to Alexa using it.
Whenever you setup Amazon Echo does not give a response to your voice. If that happens, then you can enable Alexa privacy.
By doing this, you can definitely solve the issue of Alexa not responding to voice commands.
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