Updated On 01 Apr, 24

How to Fix Shark Battery Not Charging Problem?

The Shark Vacuum robot is a great cleaning aid that helps you complete your cleaning work easily and quickly. Technology has indeed made our lives easier. From turning on lights to cleaning the house, smart home devices have covered it all. The services offered by these devices help us perform multiple jobs at once. Smart devices like Shark Vacuum are a great help if you have a very busy life and are bound by time constraints. 

You can go on and do other things such as cooking and getting ready for work while your Shark vacuum cleans the house. However, you may feel obstructed by problems like the Shark vacuum battery not charging issue. If you are also troubled by this issue, then stress not as here we are going to discuss different solutions that can help you fix Shark battery not charging problem. But before we continue with the ways to fix the problem, let's first discuss different reasons that cause Shark vacuum battery not charging problem.

What are the main reasons for Shark vacuum battery not charging problem?

There are a lot of reasons that lead to the Shark vacuum battery not charging problem. Some of them are listed below.

  • Power outlet not working
  • Worn out battery that requires replacement
  • Debris and dirt covering the charging contacts and sensors.
  • Damaged or defective component 
  • Improper placement of batteries in the battery compartment of Shark vacuum robot
  • The dock is kept on a dark carpet
  • Damaged components in the charging dock
  • Shark vacuum robot is turned off

Types of Methods to Fix Shark vacuum battery not charging Problem

It is easier to resolve the issue after identifying the cause of the problem. Blind application of solutions without understanding the cause of the problem may lead us nowhere and our effort becomes futile. Below, we have listed out different solutions that can help you fix the Shark vacuum battery not charging problem. Apply these solutions based on the cause of the problem and you will get fruitful results.

1) Check your vacuum's power button

You can find a power button on the side of your Shark vacuum. When your vacuum hits a surface, there is a chance that it may turn off. Users forget about the button within the Shark vacuum because various models don't have this button. Turn the power button on to charge your Shark vacuum. Below are the steps that you need to follow to turn on the Shark vacuum.

Step 1: Locate the power button given at the side of your vacuum cleaner.

Step 2: When you see the symbol “-” press the down button to turn it on.

You will also see an "o" symbol which is for turning off the vacuum. In case the problem does not get fixed by turning on the vacuum, then apply the next solution.

2) Check whether the power source is working or not

Sometimes you encounter problems because the electrical outlet you are using is not working properly. Therefore, you must check whether the electrical outlet you are using is working or not.

Moreover, you need to ensure that the power source you are connecting it to is capable of charging your Shark vacuum. Below are the steps that you need to follow to check your power source.

  • Look at the green light on the side of your dock. If it's stable, then that means the electrical outlet is working. 
  • Try charging your laptop or smartphone and check whether the electrical outlet is working or not.
  • Also, when you connect the charging station. Make sure the cord is securely connected from both sides. 
  • In case the electrical outlet is not working, then connect your Shark vacuum charger to a different electrical outlet.

3) Clean the Shark vacuum sensors

Shark vacuum battery not charging problem can also occur if the Shark vacuum sensors are covered with dirt and debris. To fix this problem, you need to clean the Shark vacuum sensors. Below are the steps that you need to follow to clean your Shark vacuum sensors.

Step 1: You will see infrared lights in the front bumper. To access it, you need to take off the plate placed on the front bumper.

Step 2: Take an earbud to clean the infrared lights.

Step 3: After that, turn the Shark vacuum upside down.

Step 4: Now, take a cloth and use it to clean the sensors behind the bumper.

Step 5: After that, carefully clean the charging contacts.

Conclusion

So, these are the different solutions that you can apply to fix the Shark vacuum battery not charging problem. If your problem does not get fixed by applying different solutions above, then try cleaning the charging dock. If that also doesn't help, then change the location of the charging dock. In case that also doesn't work, then contact Shark customer support team.


FAQs For Shark Battery Not Charging

1) Why is my Shark cordless battery not charging?

This problem occurs when the charging contacts don't touch one another properly.

2) What do you do if your Shark robot won't charge?

When your Shark robot fails to charge, you can try different solutions such as cleaning shark vacuum sensors and replacing the battery.

3) How long do Shark batteries last?

They last for up to 3 years.

4) Why is my robot vacuum cleaner battery not charging?

The reasons for Shark vacuum battery not charging are listed in the article above.