Updated On 01 Apr, 24

Solutions for the Ring Chime Not Working Problem?

Did you fail to receive a package because you missed a Ring notification or were you expecting a visitor who kept on ringing the doorbell but you couldn't answer? If yes, then maybe your ring chime is the culprit.

There are several issues that can lead to Ring chime audibility failure. In this comprehensive guide, you will read about possible causes that can help you determine why you are encountering Ring Doorbell not working issue and solutions to fix it.

What is Ring Chime?

This is a notification device that rings whenever someone arrives at your doorstep. This ring chime is always used along with your Ring doorbell. Moreover, this device has an inbuilt speaker that alerts you even if you are in a room that is far away from the doorbell.

Whenever you connect this doorbell to your security camera, a preset tone will be played indicating that someone has arrived at your door. You may also hear this chime when motion is detected.

Why am I facing Ring Chime not working issue?

Ring chime not working issue can arise due to various reasons. You may face this problem if this device is not connected to your smartphone. If you end up muting the chime accidentally and you fail to unmute it later on your Ring app, then also you won't get any notifications. Another common cause of this problem is faulty module installation.

The main function of the module is to control the chime. The alarm won't work if the chime is not installed properly. A weak battery or power malfunction can also lead to this problem. Interference caused by Google Assistant or Amazon Alexa can also cause this issue. If your Ring chime is offline, then also you won't get any notification alerts. Hardware malfunction and incorrect configuration of the Ring app can also lead to Ring chime not working problem.

How to fix the Ring Chime Not Working Issue?

Take a look at various solutions mentioned below in order to fix Ring Chime not working issue.

1) Reset Power

Is the Ring logo on your chime not glowing? If yes, then you should try restarting your Ring chime. This is going to help you out with the power reset. Carry out the steps below in order to reset power of your Ring Chime.

Step 1: Firstly, disconnect your Ring chime from power.
Step 2: Wait for half a minute and then connect it back to the power outlet.
Step 3: Now, the notification light will start to blink. Wait till the blinking light becomes stable. Stable light indicates that your restart has been completed successfully.

2) Check Internet Connection

One of the common causes of Ring chime not working problem is unstable or no internet. When this happens, the Ring chime goes offline. To resolve this issue, try out the steps stated below.

Step 1: Get rid of all the physical blockages that are impacting the signal. Make sure the space between your router and chime is clear.
Step 2: Use of outdated routers can also cause connection issues. To troubleshoot this problem, use inbuilt amplifiers.
Step 3: Switch network from 2.4 Ghz to 5 Ghz.

3) Hard reset your Ring Chime

If the Ring chime not working problem is still persisting, then perform a hard reset. This will not only fix your current problem but will also fix temporary bugs. To hard reset, perform the steps mentioned below:

Step 1: Open your mobile app and disable the Ring doorbell.
Step 2: Now, remove the cover of your device.
Step 3: Search for the battery and then remove it.
Step 4: Wait for some time and reinsert the battery.

Now, check whether the issue is resolved or not.

Ring Chime not working no light

If there is no light on your Ring chime, then that probably means that the LED functionality has been turned off in the app settings. In case the functionality is enabled, then that means there is no power supply. In such a case you should try restarting your chime. You can also try changing the power outlet.

FAQs For Ring Chime Not Working

1) Why has my Ring Chime stopped working?

If your Ring chime has stopped working, then that is probably happening because of faulty module installation. Interference caused by Amazon Alexa and other smart home devices can also lead to this problem.