Updated On 01 Apr, 24

How to Fix ADT Camera not Recording Video?

If you are troubled with the ADT camera not recording videos problem, then you have come to the right place. Here in this post, you will learn how to fix the ADT camera not recording videos issue.

You can either fix this issue on your own or get in touch with the customer service experts. Before you move on to the methods to fix the ADT camera not recording issues, let us first get to know what leads to this problem. 

Reasons for ADT Camera not Recording

This issue occurs due to misconfiguration on the system. However, this issue can be fixed by making some adjustments. Below are some reasons that lead to ADT camera not recording issues. 

Motion Detection Fails to Work

The security camera should detect movement to record the video. Therefore, you must check the motion detection settings and change them if required. Motion detection not working issue occurs because of the following reasons. 

  • The object isn't set correctly
  • Low motion sensitivity
  • Motion detection is disabled. 
  • Recording rules are not set 

ADT cameras record videos as per the rules created by the user. Below-mentioned are some problems associated with the recording rules that can further lead to the problem of ADT camera not recording issues. 

  • An incorrect recording schedule has been set. 
  • Incorrect minimum delay between triggered clips. 
  • The "At Home Settings" are checked.
  • The record option when the system is disarmed is checked. 

How to Fix ADT Cameras not Recording Issues?

1) Fix Power Problems

Most of the time, insufficient power lead to this problem. You can easily check if power issues are leading to this problem or not by checking the power light on your ADT security system.  

If the indicator light on your ADT camera is not glowing, then that means the ADT cameras not recording issue is occurring because of inadequate power supply. Try to fix this problem by checking your camera's battery and the wiring. 

2) Fix Wi-Fi Issues 

ADT cameras not recording issues can also occur if the Wi-Fi is not working properly. It is quite difficult to set up a Wi-Fi security system. These security systems are only strong if your Wi-Fi is working properly. To check the Wi-Fi connection, you must open the ADT app on your mobile device.

This way, you will be able to determine whether there is a Wi-Fi signal or not. Moreover, you will be able to check the consistency and strength of the signal. If you are experiencing Wi-Fi connectivity issues, then you must fix this issue by getting a wireless extender. 

3) Change Recording Rules

As discussed before, one of the major reasons responsible for the ADT camera not working issue is incorrectly set recording rules. In order to fix this problem, you need to set a correct recording schedule.

Moreover, you should set the correct delay between triggered clips. Also, uncheck the record option when the system is disarmed.