Updated On 01 Apr, 24

Why Is Ring Camera Sound Not Working?

Ring camera with a built-in audio option happens to be a perfect solution for keeping an eye on and communicating with visitors. But, while your Ring camera is operational you may occasionally see Ring camera sound not working issue materializing. This can be fixed by trying a number of ways prescribed by this quick guide that can be executed quite easily.  

Turning Off Bluetooth might bring the Expected Results

If you have your Ring camera paired with Bluetooth, the interference caused by Bluetooth device may pave the way for Ring camera sound not working issue which can ideally be fixed by disconnecting your Ring camera from Bluetooth connectivity followed by making sure that you have turned off your mobile’s Bluetooth.

Enabling the Audio Streaming Feature is the Other Way Out

When you install your Ring camera the audio Streaming feature may remain disabled by default ultimately causing the Ring camera sound not working issue. In a bid to enable the Audio Streaming feature, you should check the Audio Privacy Settings in the following way.

Step 1 - Begin by opening the Ring app on your mobile followed by tapping the three-lined menu option.  

Step 2 - Continue tapping the “Devices” option followed by selecting your Ring camera.    

Step 3 - Here you have to tap on the tile named “Device Settings” followed by giving a tap on “Privacy Settings”.  

Step 4 - Finally, ensure that the “Audio Streaming & Recording” feature is enabled to have the Ring camera sound not working issue addressed.

Enabling the Microphone Option also Happens to be a Quick Solution 

Communicating with the visitors simply requires an enabled microphone which can also serve as a possible way to fix the Ring camera sound not working issue.

Step 1 - Open the menu option provided in the Ring app followed by tapping the “Devices” option.

Step 2 - Subsequently choose your camera and click on the “Live View” button.

Step 3 - Make sure that you have enabled the Microphone and Speaker options shown on Ring’s “Live View” page.

Step 4 - Check whether the MIC and Speaker icons are highlighted. If both these options are enabled and working, it can be said that the audio issue for your Ring camera is taken care of well.

Turning Up the Ring Camera’s Volume can also Work

A common cause of Ring camera sound not working issue is muted or very low volume which can be set in the proper way simply by pumping up the volume of your Ring camera. For this, just have a view on the level of volume your ring camera is set at and if you find sound levels to be extremely low just increase it to a reasonable level.

Rebooting your Ring Camera can also be an Alternative

Step 1 - Just have your Ring app opened and continue by clicking on the “Menu” icon.

Step 2 - Continue by tapping the “Devices” option followed by choosing the “Ring” camera.  

Step 3 - At this stage just give a tap on “Device Settings” and then select the “Device Health” option.

Step 4 - In the next step, just don’t forget to scroll down a bit and tap on the “Reboot this device” option which in a few minutes will cause your device to reboot.