As we all know Netflix is the most popular streaming service in the world today. However, this streaming service is not perfect like every other streaming service. A user may encounter error codes while using Netflix as well. Error code M7353-5101 is one of the most common error codes that users are experiencing nowadays. The error code displays the message Oops, something went wrong and stops the video.
Google Chrome
Firefox
Follow the steps below to turn off extensions on Mozilla Firefox.
Step 1: To turn off Add one on Mozilla Firefox, press Ctrl+shift+A.
Step 2: Select Extensions that is given on the left side of the Manage tab of Add Ons.
Step 3: Select the blue toggle button to turn off extensions.
Google Chrome
Step 1: Try to clear the cache and the cookies of your browser. Press Ctrl+Shift+Delete in Google Chrome.
Step 2: Choose the option of All Time.
Step 3: After that, select Cached data and cookies options.
Step 4: Select the button of Clear Data.
Firefox
Step 1: Type preferences#privacy in the location bar of the browser. After that, press Enter.
Step 2: Select the button of Clear Data.
Step 3: Check the boxes of Cached web content and cookies.
Step 4: Now, select Clear.
Netflix error code M7353-5101 can be fixed by turning off the antivirus software. Go to the system tray icon and then right-click on it to open the antivirus utility. You will see a disable option in the context menu of your antivirus utility.
Select that option and then turn it off. Once you disabled the software, now try watching a movie. See if the problem is fixed or not. If the problem is fixed, then great. If not, then move on to the next solution.
Disabling a proxy server setting can actually help get rid of Netflix error code M7353-5101.
Step 1: Select the Windows key and R key to open Run.
Step 2: Type Inetcpl.cpl in the Run box and then press enter.
Step 3: Now, you will see the window of Internet Properties and then select the Connections tab.
Step 4: Select LAN settings to open the LAN Window.
Step 5: Uncheck the box of "use a proxy server".
Step 6: Select Ok to close the window and click on the Apply button.
Updating Windows 10 can also help you fix Netflix error code M7353-5101.
Step 1: Please ensure that Windows 10 is fully updated. Press the Windows key and S key to open the Search utility of the platform.
Step 2: Go to the search box and enter updates. Now, select Check for updates.
Step 3: Select the button of Check for updates for patch updates.
Step 4: In case you find a build update, then select download and install to upgrade your OS to the latest version.
Users can fix Netflix error code M7353-5101 by using the Widevine Content Decryption Module. To do that, you need to follow the steps given below.
Step 1: First of all enter chrome://components/ in the location bar of the browser and then press Return.
Step 2: After that, click on the button of Check for Update for Widevine Content Decryption Module.
Step 3: Close Google Chrome and then launch it again if you find that the module is updating.
Step 4: Alternately, update your browser to update the module. After that, enter chrome://settings/help in the location bar of the browser and then click on the search icon.
Step 5: Now, select relaunch if the browser is updating.
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