Why is Google Home Not Responding to Voice Commands?

The Google home not responding to voice commands is mostly occurred because of interrupted power supply. So, first of all you need to check whether a Google Home or Mini is powered on and plugged into a wall socket. Furthermore, there are a few checkpoints you should determine before you move onto our list of solutions to fix unresponsive Google Home or Mini.

You can view this blog : How Does Blink Work With Google Home?

Primary Checklist:

Take a look on microphone: On your Google Home, touch the microphone mute button on the back; your Google Assistant will tell if the microphone is silent or not. On Google Home Mini, untick the mic turned on the side of the device.

Assistant will tell you if the microphone is muted or silent. Once you say “OK Google” or “Hey Google”, the LED dot ring on Google Home top spins or blinks. Sometimes, Google Home is not responding to voice commands “OK Google” or “Hey Google”.

If Google Assistant gives answers to other questions (and not the one you asked), you should ask your question in another manner. Once you are done with the above list, you can now perform below-mentioned solutions to fix your Google Home not responding to voice commands or Mini when it fails to respond to your voice commands.

Google Home Mini or Google Home Not: Check the Solutions

In case, your Google Home or Mini doesn’t reply even after performing initial troubleshooting, you can go for some detailed solutions given below.

Reboot Google Home

If you find your Google Home is down, then first of all that in your mind comes to do a reboot. It’s a method to do; a simple reboot can fix some petty issues you are facing in your Google Home not responding to voice commands or Mini.

To restart your Google home device, just unplug the power cable from the back of your device, and after a few seconds, plug it again with the same cable.

Check that Google Home Recognizes the Hotword

If you say the hotword – OK Google or Hey Google – an LED dot ring spins or blinks on the top of your Google Home; it shows that your wake word is heard. But in case the ring doesn’t display, your Google Home unable to listen to your commands.

Check that Google Home has Understood Your Question

Prior, ask your Google Assistant the question once more. Besides, say, “OK Google”, repeat the question; this will confirm that Google Home listened to your question correctly.

If your Assistant still doesn’t understand or identify your question, try to speak in low volume or ask a different question.

Check Network Connections

Most of the users have complained about network connection issues on their Google Home devices. This occurs; your Home may lost Wi-fi connection. Take a look at this guide on what you need to do when Wi-Fi disconnecting from Google Home device.

Check Home and Work Locations

If you ask your Google Home for weather or traffic updates, the device wants your location. While you bring your Google Home to the office, you change location; but while you come home with the device, you may forget to change the location.
 
It may create a problem for Home to recognize your current location. During this, you must to add, change, and remove home and work locations on your Google Home.

Factory Reset Your Google Home

Factory Data Reset can solve many issues on your Google Home. Mention that you cannot conduct this action by voice commands. Take a look at our guide to Factory Reset your Google Home.

Advanced Troubleshooting

In case, still Google Home not responding to voice commands, you can send a voice feedback report. Simply say “Send Feedback.” Your Google Home will record your message and send the feedback once you explain the issue elaborately.


 
Wait till Google Home confirms that your feedback was submitted. Until your feedback is registered or submitted, Home will say: “Thanks, all feedback helps” or something similar.
 
When recording your message with the instructions of a problem, you can include the words ‘No answer’ supported with a precise question your Google Home was not responding. You need to add the words “no answer” in your of the problem.

 

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  • lay  Published by: Jorg
  • lay  Brand: Google home
  • lay  Last Update: 3 months ago