Updated On 01 Apr, 24

Why is Honeywell Thermostat WiFi Not Working?

Honeywell thermostat is the model is a key to maintain a comfortable temperature at your home. It is available from manual to programmable digital thermostat. Programmable thermostat can be easily setup on daily or weekly basis.

Honeywell thermostat can be configured and used using your wireless network. In so many cases, users face that their thermostat Wi-Fi is not working.
If your thermostat Wi-Fi is not working, we are explaining some essential solution to resolve this issue.

New Honeywell Thermostat Installation Process-

This section explains for those people who have purchased their thermostat recently and install it for very first time.

Application Compatible With Your New Thermostat-

  • Honeywell home application: This app is compatible with T series thermostat and round smart thermostat.
  • Total connect comfort application: This is compatible with Wi-Fi focus pro, vision pro, prestige programmable thermostat.

Honeywell Home: When Your Wi-Fi Connection Became Fail

App-Thermostat Pairing:

You need to established pairing your app with your Honeywell thermostat to resolve this issue.

  • First, you need to make sure that your app should be updated and you should keep your mobile phone within three to five feet of distance
  • Then you need to confirm that your thermostat should be able to broadcast to your application. In your application, you should lookout “Lyric XXXXX” as consider options to connect with it
  • Now you need to go through your phone settings and select options to forget other networks.
  • Adopting above steps, now your thermostat is able to establish app pairing with your thermostat, if it is so congratulation other than you should contact for support.

 Honeywell Thermostat Network Pairing:

You need to establish pairing your wireless network with your thermostat to resolve this issue

  1. First you need to turn off your mobile data.
  2. Then you need to turn off your mobile phone Wi-Fi.
  3. You need to make sure that your device should be connected with same Wi-Fi network as on your mobile device. To do so, you need forgot all other available network and turn off your mobile data or you need to turn on your airplane mode and later turn off Wi-Fi data to connect the same wireless network to connect your thermostat too.
  4. You need to make sure your network should be your home network, not should be guest network means proxy should not be there.
  5. You need to make sure that you are connected with 2.4 GHz and 5 GHz network and other router allows you to configure separate network to connect your computer.
  6. You need to make sure that you should be connected directly with router not with accessories of router like repeater and signal booster etc.
  7. You need to limit your number of connection means your router can handle specific number of connection. Excess number of connection might create problems.
  8. Your router should be using DHCP because DHCP automatically assign IP address to each connected devices.
  9. You need to ensure that your router is not using any kind of advance security settings like aftermarket firewall, and should not be connected any kind of switches or gateway.
  10. Some listed security protocol is to be allowed with your wireless network like WEP PSK, WPA TKIP PSK, WPA2 AES PSK, WPA2 MIXED PSK.
  11. Reset your thermostat by hard pressing and holding reset button for 30 seconds approximately, it will clear short term memory and reset router task.
  12. After adopting all the steps, if you have fixed IP issues, that’ good. Otherwise contact customer support.

Honeywell Thermostat Registration:

You need to lookout registration issue frequently asked question to resolve this kind of issue.

Old Honeywell Thermostat With New Installation-

Honeywell home application: you need to go Honeywell home subsection.

Total connect comfort application: Total connect comfort application supports thermostat like Wi-Fi focus Pro, Vision Pro, Prestige, Wi-Fi programmable thermostat.

Lost Wireless Network on Application/ Thermostat:

If you are facing this issue, you need establish your network pair, which we have explained above

  • If your thermostat showing offline than you need to reset Wi-Fi on your router
  • After adopting above solution, if your thermostat still showing offline then you need to contact customer support to resolve your issue.
  • You can still resolve this kind of issue by changing your temperature. By changing temperature your issue might get resolved, if it is still there you need to restart the app and try again.