Updated On 01 Apr, 24

Why is my Chamberlain Keypad Not Working – How to Fix It?

A Chamberlain keypad not working can be an irritating experience, especially when you rely on it for convenient access to your garage. Several factors could contribute to this issue and understanding the potential reasons behind the issue can help you fix the issue easily. By identifying common causes you can take targeted steps to restore the functionality of your garage door keypad.

So, are you the one wondering why your Chamberlain Keypad is Not Working? Well then, in this guide, we’ll provide you with some quick solutions to fix your Chamberlain keypad issue in no time.

What Leads to the Garage Door Keypad not Working Issue?

1) Dead Batteries

If it's been a while since you last changed the batteries, then there is a chance that the dead batteries are causing the problem. Keypads need batteries to run and if you don't see a warning sign of the battery running low, then you must not forget to change them.

If the keypad on the garage door is blinking, then that means the batteries are functional. If this happens, then you may see a problem elsewhere. 

2) Frayed Wires

Harsh weather conditions or years of usage can cause frayed wires. Whatever may be the reason, a frayed wire can cause the issue. To find out whether the garage door keypad has a frayed wire, you need to first check the device. If you don't see any signs of damage, then you must take off the rear cover of your remote.

Check the interior to find out if any frayed wires are there between the keys. When people have keypad issues, it can be because of the lack of contact between the cables and the keys. If you find that the wires are frayed, then you must disconnect them immediately. Attach the wires again and make sure they are fully secure. 

3) Faulty Buttons

In case you are done trying all of the above and nothing works out, then maybe the faulty buttons are causing the garage door opener keypad not working issue. You can try this by entering a 4-digit code. Build up of dirt and debris can also lead to this problem.

Moreover, there is a chance that the keypad is broken. Some keys become loose which may make it difficult for you to open the door of your garage. If this happens, then you may need a replacement. 

4) Stuck Keys

Dirt, dust, and debris accumulated on the keypad can make the buttons stuck. When the buttons get stuck, you may wipe the keypad. This includes indoors as well as outdoors. You can get an old fabric or rag of some kind.

Now, you can rag to wipe the outside area of the appliance. Please ensure that you get between the keys. Once you clean the exterior, use a soft brush to remove the dust from there. You can also do this thing by using compressed air. 

5) Issues with the PIN Code

Are you encountering problems with the PIN code? If yes, then you must not enter it again and again. This can permanently damage your remote. Rather, you should locate and press the Learn button.

You can see this button on your garage door opener. Once you are done pressing the button, you must enter the locking code manually. This code is not the same as your personal pin and you can easily find it in the handbook of the owner. In case you are still encountering problems with the controller, then you must perform a complete reboot. 

6) Old Keypad

There is a chance that your garage door keypad is old and this is why it is not opening your garage door. You must keep in mind that your door keypad is located outside your house. It is subject to some weather conditions such as humidity, snow, and rain.

All these things can cause harm to your keypad over time. The life of a keypad may vary from brand to brand. Generally, keypads have a lifespan of 10 years. If everything else seems to be OK, then you must consider replacing your keypad. You must first contact the technician and he will help you resolve the issue.