Hulu is a streaming service like Netflix and Amazon, which offers movies and TV shows on subscription. Nevertheless, there are times when you are watching a HULU Live TV or TV show, Hulu shows up a playback failure error code runtime-2.
Such kind of error appears on streaming devices like Roku or Amazon Fire Stick. However, you must not worry as there are some troubleshooting solutions available that you can try out to fix your problem. In case you are also bothered by the same issue, then mentioned.
a) Android TV
Step 1: Launch Settings.
Step 2: Navigate to Applications.
Step 3: Click on Hulu from the list of apps appearing before you.
Step 4: After that, click on Clear Cache and data.
Step 5: After clearing the data, you can open Hulu app to see if there are any improvements.
b) Android Phone and Tablet
Step 1: Now, go to the home screen and launch Settings.
Step 2: Navigate to Apps and then Hulu and then finally Storage.
Step 3: Select Clear data and Clear cache.
Step 4: Click on Yes if you will be asked to confirm the action.
c) Fire TV
Step 1: Launch Settings.
Step 2: Go to applications and then click on Manage installed apps.
Step 3: Click on Hulu from the list of apps appearing before you.
Step 4: After that, click on Clear Data and Clear Cache.
Clearing the cache can resolve your playback issue in the Hulu app. In case you are using some other device and then go to the official page of Hulu.
Step 1: In case the problem still remains, then you can try to fix your problem by performing a power cycle.
Step 2: Turn off the device, which you are using to watch Hulu.
Step 3: Turn off your router and modem.
Step 4: Disconnect the equipment from the electrical outlet.
Step 5: Leave all the devices for a while.
Step 6: Connect all the devices back to the electrical outlet.
Step 7: Reboot your stream devices as well as modem.
Check Connection
Step 1: In case the issue still remains, then you must check the internet connection.
Step 2: It is advisable to run a speed test and compare results with Hulu recommendations.
Step 3: Open an internet browser and perform a seed test on your television set or apps on your mobile phone.
a) On Android Devices
Step 1: In case the problem is still there, then try to install the app again.
Step 2: Launch Settings and then go to apps.
Step 3: Hulu
Step 4: Select Uninstall.
Step 5: Restart the device.
Step 6: Launch Play Store and then reinstall the app.
b) Fire TV Stick
Step 1: Go to the menu and then launcj settings.
Step 2: First open Applications, Hulu and then open Uninstall.
Step 3: Power off the device for 60 seconds.
Step 4: Power off your Fire TV and uninstall Hulu and then reinstall it.
c) Roku
Step 1: Highlight the Hulu app and then go to Home screen of Roku.
Step 2: Now, on your remote, press the asterisk button.
Step 3: Click on the option of Remove channel.
Step 4: When uninstalled, restart the Roku device.
Step 5: Go to the Channel Store and then Reinstall the Hulu app.
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