Updated On 01 May, 24

How to Fix Amazon Echo Error 7:3:0:0:1 (WiFi) | Internet Not Connecting?

In this post you can find the steps to fix Amazon Echo error 7:3:0:0:1 and find the reason behind this error.

Amazon Echo Error 7:3:0:0:1 (WiFi): Basic Troubleshooting:

To do basic troubleshooting for WiFi connectivity and Echo error 7:3:0:0:1.

Step 1 : Just, reboot the Echo device and connect it with WiFi.

Step 2 : If, this doesn’t seem to reach you anywhere, then reboot the Echo device by pressing a small hole at the base of your Alexa device. Although, if you have Echo 2nd generation then, press Action and Volume button at the same time for Reset action.

Step 3 : Also, push the reset button on the router and wait for the wireless router and modem to reboot.

Step 4 : You should also update router firmware by signing in Admin Panel. If you don’t know how to do it, call your router provider or call for the same.

Step 5 : Also, don’t forget to update and install the current version of Alexa App.

Step 6 : If this fixes your Echo Wifi error 7:3:0:0:1, it’s good.

Although, if it doesn’t obtain you out of the Echo wifi problem, follow the given guide. Including basic and advanced troubleshooting techniques, you can read them and fix your Amazon Echo Error 7:3:0:0:1.

Reasons Behind Alexa Error 7:3:0:0:1

When:

  • A wireless router is not consistent with Alexa devices.
  • You’re using network extenders.
  • Router Configuration or Settings are Incorrect Two networks on one Router that has the same name (SSID).
  • Network Security Type is wrong.
  • There’s Network Congestion.
  • You own a faulty device.

It clearly indicates Alexa error 7:3:0:0:1.

Steps to Fix Amazon Echo Error 7:3:0:0:1

Step 1 : To fix Echo Wifi connectivity error 7:3:0:0:1, if you’re taking the help of a mobile device for Alexa app, then you have to deactivate “Smart Network Switch” in settings.

All you need is, tap Settings->Connection->wifi->Advanced->Smart Network Switch.

Step 2 : Now, untick the Smart Network switch box and try to rejoin your Echo device to wifi.

Want to know the reason?-  Once this option of “Smart Network switch” is activated, your mobile device stays looking for a strong wifi connection.

Therefore, if the network signal gets weak on a mobile device, the device changes the network.

In order to smooth communication with the Alexa device, you need to have a strong and stable network connection.

Change Router Configuration to Make Echo Device Compatible-

To type the router configuration, first, you need to know its address.

  1. Press the‘ Windows+R’ button on the keyboard. Type ‘cmd’ in the Run field and press ‘Enter’.
  2. Now enter ‘ipconfig’ on the black screen and tap Enter. Then, write down the IPv4 address and type it on the browser window to get the router login page.
  3. Now, on the router login page, enter the admin username and password. If you don’t know about this information, check the label on the router’s back and note its serial number and login address.
  4. Now, when you logged in to the router configuration page, find and tap on the “Wireless Connection” option in the left-window bar.
  5. When you are directed to the Wireless settings page, you’ll have to activate the dual-band option, if it’s not. Simply put, enable 2.4 GHz and 5.0 GHz network on the page.
  6. After that, check and change the SSID names for both the network, in case they're the same. Confirm that to assign a name and password that you discover easy to remember.
  7. In favor of 5.0 GHz network, if you expect your echo device to connect with it, save it only for this device.

Change the Network Security to Troubleshoot Amazon Echo Error 7:3:0:0:1

  1. Shift to ‘Security Options’ and set your network as WPA2. If it has coding, set it with ‘AES’ option.
  2. Also, IPv6 may interrupt the network connection. So, go to Network-> Interfaces in > Setting IPv6 assignment to off.
  3. Next, disable ‘Port Scan and DOS protection’, under Setup -> WAN Setup. For more, refer to the image below.

Closing Thoughts-

These are the major reasons or solutions to fix Amazon Echo error 7:3:0:0:1. So, if you feel that we’ve missed some of the echo wifi errors solution, you can share them with us.