You don't need to connect your NEST thermostat to a power source. It runs on a battery. It makes sure that there are no interruptions in case of power outages. It is important for you to ensure that there is enough battery in your NEST thermostat. But first, you need to know how it works.
The battery of your NEST Thermostat gets charged when you connect it to the electrical outlet. Then, the thermostat runs on that battery all day long and provides adequate power to your NEST Thermostat. It also makes sure that your thermostat is receiving the right voltage and is not getting the alternate current running in the circuit.
This usually works fine but sometimes the user may face the "battery won't charge" problem. Two issues pertaining to the NEST thermostat are quite common. One of them is software issues. This can further cause the problem of the NEST thermostat battery not charging.
Below mentioned are a few solutions that you can apply to fix the problem of NEST thermostat battery won't charge issue.
The first troubleshooting solution that you can apply to fix your problem is to restart your NEST thermostat. Power off your thermostat and then wait for 2 minutes and then power it back on.
After you are done restarting the thermostat, then all the thermostat charging-related issues will get fixed and this will allow you to charge your thermostat properly without facing any issues.
In case rebooting your thermostat does not fix your problem, then the next best troubleshooting solution that you can try is to factory reset your thermostat. To begin with, you must click on the button of reset for the next 15 seconds.
You can also go to the Settings and then reset your thermostat from there. This will allow you to set it up once again. When you are done resetting the thermostat, then the battery not charging issue will automatically get fixed as the settings leading to that problem will be back to default.
Take an external charging cable to charge your thermostat's screen. The most amazing thing about the NEST thermostat is that you can take it off the wall. All you are required to do is to take that screen and charge it using a USB cable for 5 hours.
This will surely fix your problem. There is a chance that your electrical outlet does not have the right voltage, which can stop your thermostat from charging. Therefore, an external wire can easily resolve the issue.
If none of the above-mentioned solutions help you fix your problem, then you are left with no other option but to contact the NEST support team. Just call the experts and they will send a technician to your place.
He will check all the connections, fusing, and wiring. You can also check the thermostat for possible issues or errors. The technician will provide you with the best possible solution and fix your problem in no time.
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