Updated On 01 Apr, 24

Why are There No Recordings in the Arlo Library?

If there are no recordings in your Arlo Library, check the status of your subscription. You require an active Arlo Secure membership fee in order for the camera to record. No recordings in the Arlo Library.

To See If You have an Active Subscription, Do the Following:

Step 1: Log in to my.arlo.com or launch the Arlo Secure App.

Step 2: By tapping or clicking, you can access the settings menu.

Step 3: Subscription can be accessed by tapping or clicking it.

Step 4: Check that the camera is part of a current Arlo Secure subscription:

Step 5: Log in to my.arlo.com or launch the Arlo Secure App on Android.

Step 6: Subscription can be accessed by tapping or clicking it.

Step 7: Manage Cameras can be accessed by tapping or clicking.

Try Logging Out and Back in to the Arlo Secure App.

Step 1: - Tap the LogOut button.

Step 2: - Return to the site using your email address and password.

Step 3: - Ascertain that the camera is turned on.

If the camera is not available, go to the:

How can I Troubleshoot my Arlo Camera that isn't Working?

Step 1: Check the Library to see if Filters are being used.

Step 2: Access my.arlo.com or launch the Arlo Secure App.

Step 3: Library can be accessed by tapping or clicking it.

Step 4: Filter can be accessed by tapping or clicking.

Step 5: Device can be accessed by tapping or clicking it.

Step 6: Select All can be tapped or clicked.

Step 7: Check the Mode and Rules settings.

Step 8: The camera must be turned on.

Step 9: Visit About Arlo Modes and Rules to learn more.

The Camera should be Reset.

Cameras with No Cables:

For 30 seconds, remove the batteries from the camera.
Replace the batteries and restart the camera.

Cameras that are Hardwired:

For one minute, unplug the power adapter.
Reconnect the power adapter and wait for the camera to restart.

Cameras without Wires that are Absolutely Necessary:

Use the Arlo Secure App to restart the camera.
Navigate to Device Settings and, at the bottom of the screen, tap Restart.