Updated On 01 Apr, 24

How to Fix Troubleshooting Issues with Ring Video Doorbell Pro?

Ring Doorbell is one of the finest doorbell products available in the market today. It has great customer service, amazing resolution, and its app functions phenomenally. Ring Doorbell products have become one of the hottest trends around the world. Unfortunately, this smart device is also known because its troubleshooting issues are frequently discussed online.

If you are also one of the users of this smart home product, then you might have encountered certain technical complications while using it. These problems include wireless connection problems, doorbell keeps on ringing, ring chime setup issue, video not working etc.

If you are looking for solutions that can help you to get rid of these problems, then read below. Troubleshooting issues associated with the doorbell devices either occur naturally or when you try to recreate them.

Here We are Available with Solutions That You can Try Out to Fix Troubleshooting Issues with Ring Video Doorbell Pro:

1) Lost Wi-Fi Connection

If you are experiencing interruptions while watching your video, then may be that is happening because of poor wireless signal strength. The signal strength issues can be dealt with by changing the placement of the router. In order to receive a stronger Wi-Fi signal, you need to place the router close to the camera.

2) Poor Wi-Fi Signal Strength

If your doorbell does not stop ringing once the button is pushed, then that may be because your doorbell is stuck at a particular position. Check the ring doorbell button by pressing and releasing it and see if it gets stuck or not.

In case, the switch doesn’t get stuck, then check if the audio notification is active on both your Ring app as well as the device. If it’s active, then turn it off. If the doorbell still doesn’t stop ringing, then replace the doorbell button.

3) Video Not Working on Ring Doorbell

If suddenly while watching the video on your Ring app, the video stops and there is no motion detection, then low power can be one of the reasons responsible for that. To solve this problem, use internal battery to charge your Ring device. You can also charge it be connecting it to the power source.

You cannot watch a video on your Ring app if your device is not charged. If you connect your Ring device to the electrical outlet, then you can watch the video alongside on your mobile device while charging.

All you have to do is to go to the top left side of the screen and select ‘live view’ and you will immediately know if someone arrives at your doorstep. You can also communicate with the visitor through the microphone.

So, these are some of the ways that one can use to fix troubleshooting issues with Ring Doorbell Pro.