Updated On 01 May, 24

Why is My Ring Doorbell Not Showing Video?

You can manage your home devices and check your videos in one easy dashboard with your free Ring app. You could also dispense your videos in the vicinity with Ring user with the help of Ring neighbourhoods Beta so that whole locality could get the information about the local crime.

Trouble Connecting to the Ring App and Showing Video:

You might have received motion alert on your mobile device or notification related to that somebody had activated your Ring and when you unlocked your Ring App to see the issue you receive a message that was having difficulty connecting to the ring device besides blurry screen. This section could help you understand why Ring Doorbell not showing video and what you could possibly do to prevent getting this message.

Getting this type of error could mean that there could be a fault in the data transmitting between your Ring device as well as the app. In this process it could possibly means that your Ring Doorbell not showing video through Ring camera.

The Top Three Usual Problem Causes are as Follows:

  • Mobile device and an internet connection could be terrible
  • Uploading and downloading speed could be weak or very weak.
  • Ring device and your router connection could be weak.

Weak Connection Between Your Mobile Device and the Internet:

Whenever, you receive the error that there is a weak connection between your mobile device and the internet then you should check the connection between your mobile device and the internet.

If your phone not having a strong signal then you can connect to a wifi network to strengthen your signal. Want to check out your internet speed that your mobile device is getting strong signal from the internet.

Slow Internet Loading and Download Speed is Terrible:

Internet downloading and uploading speed means at what rate your wireless network is downloading and uploading data. If any of the operation is consuming more time than usual then Ring Doorbell not showing video image through your ring device camera problem can occur. So it is essential to make sure that internet speed surrounding your Ring device is tested thoroughly.

  • To test your internet speed, follow these steps
  • Make sure to take your mobile device to the place where Ring gadget is set up.
  • In your mobile start internet browser to open ring.com/speed.
  • To start the test push the start switch that is in the middle of the gauge.

See beneath the small table of the gauge, after the test is completed. Downloading speed is shown in green number initial column. Second column shows the Uploading speed denoted by blue number. And the third column is Ping which is in red number.

The best possible outcome from your ring device is only when the downloading and uploading speed is 2Mbps or more. Try shifting your router nearer to your Ring device, if you are receiving less speed than 2Mbps or talk to your internet service provider to get internet connection with faster speed.

Weak Connection Between Your Router and Your Ring Device:

Even if you have great internet speed, it could be problematic if you don’t have good signal strength among the router as well as Ring device. Internet speed is important but in the case of transmitting a video images out of your Ring device to your Ring app it also essential to have excellent signal strength.

  • While checking good strength of your Wi-Fi signal, follow these steps:
  • Start your Ring app.
  • For testing, choose Ring device whichever you like.
  • Then push the device health tile.
  • Take a look at your Signal strength beneath the segment of network, in the device health page.

If your signal is weak or very weak, it could be due to space between the router and your Ring device, the structure of your house, or ingredients used to build your wall.

Now, I hope you will be able to solve this issue Ring Doorbell not showing video. If you find the given steps helpful then share it with other people who are in the same problem. Thank you for reading this post.

 

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