Here are some of the things that you can try out if your SkyBell HD Doorbell is disconnected or offline. Check the pattern or color that was there prior to the continuation. If a SkyBell Doorbell is connected, then it has a solid green color or the color that was selected by the default user. If it is showing SkyBell Doorbell offline in the Skybell application or your application is not working in a proper manner, then these are some of the things that you can do.
If you have witnessed that your Skybell HD Doorbell does not stay turned on and only gets powered on when you press the button, then that can be because it is not in connection with a power source. Please ensure that the wire is not bend or twisted as it creates obstruction in the charging.
Additionally, you need to make sure that the metals contacts are not pushed inwards. If that is so, then you can pull them out. In case, this does not help you with your problem of SkyBell Doorbell offline, then you need to do a reading of voltage meter. You can also try out replacing the transformer.
Your SkyBell HD Doorbell does not work without an internet connection. So, in order to check that the wireless network is working or not, you need to connect Wi-Fi to some other device. In case you are using a Smartphone, please make sure that you are not using data card for checking.
In case you are unable to connect with any other device, then you need to get in touch with the internet service provider. As no internet is causing the issue of SkyBell Doorbell offline. Also, check if your router has been disconnected.
Go to the Google Play store or application store of Apple to ensure that you have application’s latest version. You don’t need to pay any price for downloading these application as they are available for free. Using an outdated version can cause the problem of SkyBell Doorbell offline.
If you perform a reset on SkyBell HD Doorbell, then it can resolve your issue of SkyBell HD Doorbell.
Once you restart the router, the internet connection will be reset. You also need to restart the wireless extenders or repeaters at the time of rebooting your router.
The problem of SkyBell Doorbell offline can also arise because of not having sufficient bandwidth. Here are some of the steps that you can follow for resolving this issue.
Wireless interference can be one of the reasons responsible for SkyBell doorbell offline. It can cause troubles in video connections. Sending notifications can also be difficult due to constant disconnections. For this purpose, you are required to move your SkyBell HD doorbell close to the router. You can also use an extender to avoid interference.
So, these are some of the things that you can do when you face the problem of SkyBell doorbell offline.
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